BB Casino Privacy Policy – Your Data is Safe With Us

1Introduction & Applicability

This Privacy Policy has been prepared by BB Casino (referred to as "we", "BB Casino", or "the Platform"). It applies to users of our website bbcasino.click and mobile application.

BB Casino respects your privacy. We understand that you care about who has access to your information, and we take that seriously. This privacy policy is written in clear, straightforward language so you know exactly where you stand.

By using the BB Casino website or app, you are deemed to have accepted this privacy policy. If you do not agree, please refrain from using the platform.

2What Information We Collect

BB Casino collects two types of data — what you provide directly, and what is collected automatically.

2.1 Information You Provide

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address.
• National ID or passport number (for KYC verification).
• Payment details (Mobile Pay/Nagad/Rocket number).
• History of communications with the support team.

2.2 Automatically Collected Information

• IP address and device type.
• Browser and operating system information.
• Time spent on site and page visit history.
• Gaming activity and betting history.
• Cookie and local storage data.

3How We Use Your Data

BB Casino uses the data it collects solely for the following purposes:

• Account Management: To ensure secure registration, login, and account protection.
• Service Delivery: To provide betting, gaming, payment, and support services.
• Identity Verification: To complete the KYC process and prevent fraud.
• Contact: To send important updates, promotions, and support messages.
• Service Improvement: To analyze and improve user experience.
• Legal Obligations: To fulfill requests from government or regulatory authorities.
• Responsible Gaming: To identify and prevent problem gambling behavior.

BB Casino never sells your data to advertising companies or uses it for marketing purposes without your consent. You can unsubscribe from marketing emails at any time.

4Data Sharing & Third Parties

BB Casino may share data with third parties only in the following limited circumstances:

• Payment Providers: Limited data may be shared with providers such as Mobile Pay, Nagad, or Rocket to process transactions.
• Technology Service Providers: Hosting, analytics, and security providers operate under strict confidentiality agreements.
• Law Enforcement: Information may be disclosed to government authorities pursuant to a court order or legal obligation.

5Cookie Policy

BB Casino uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookies We Use

• Essential Cookies: Required for login, session management, and security — the site cannot function without them.
• Performance Cookies: Used to analyze site performance.
• Functionality Cookies: Used to remember your preferences and settings.

Most browsers have a setting to disable cookies. However, doing so may affect certain features of the site.

6Security Measures

BB Casino invests in keeping your data secure. Our security framework includes:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) available.
• Regular security audits and penetration testing.
• Restricted access — only authorized staff can view your information.
• 24/7 security monitoring system.
• In the event of a data breach, affected users will be notified within 72 hours.

Please note that no one can guarantee complete security on the internet. Keep your password strong and never share it with anyone.

7Data Retention Period

How long BB Casino retains your data depends on the type of data and the purpose it was collected for:

• Account Information: For the duration of active account status and up to 5 years after closure.
• Transaction Data: A minimum of 5 years, as required by law.
• Support Conversations: 2 years from the date of last contact.
• Cookie Data: Until the end of your browser session, or a maximum of 1 year.

Once the retention period ends, data is securely deleted or anonymized. Certain data may be kept longer due to legal obligations.

8Your Rights

As a BB Casino member, you have the following rights regarding your information:

To exercise any of these rights, email us at support@bbcasino.click or Help Center Contact us.

9Protection of Minors' Data

BB Casino strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor is found to have created an account and this is brought to our attention, the account will be immediately closed and all associated data will be deleted.

If parents or guardians believe their child is using BB Casino, please notify us immediately at support@bbcasino.click.

10Policy Changes

BB Casino reserves the right to update this Privacy Policy at any time. For significant changes:

• A notice will be sent to your registered email address.
• A notice will be displayed on the website.
• The "Last Updated" date at the top of the page will reflect the change.

Continuing to use BB Casino after any changes are made will be considered your acceptance of the updated privacy policy. We recommend checking this page regularly.

11Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us:

• Email: support@bbcasino.click
• Live Chat: Available 24/7 via the website or app
• Help Center: bbcasino.click/help-center

We take all complaints seriously and aim to respond within 48 hours. BB Casino is committed to being fully transparent and cooperative on any privacy-related matter.